FAQs – Novo Wedding Gown Preservation

Do you have questions about the preservation process or the dress cleaning process? Get your answers below and don’t hesitate to ask us if you have questions that aren’t covered here.

What does the Novo Wedding Gown Cleaning and Preservation service include?

Free 2 way shipping
$2,000 shipping insurance minimum or more (optional)
Stain stickers
Tailoring repairs
Expert stain removal
Eco-friendly Cleaning with the most advanced technology
Hand steam ironing
Placement inside beautiful Keepsake™ wedding gown box with bust form with up to 6 free accessories to put inside the box
90 day money back guarantee

What is the Preservation Process?

All you have to do is place the order, we’ll take care of the rest!

Place order (you) More info
We ship you a box to put your wedding gown and accessories in with prepaid postage
We fix any tailoring repairs that you may request
Expert stain removal
We clean your garment with the most advanced technology
We hand steam iron to avoid damage to the gown
Placement inside beautiful quality Keepsake wedding gown box with bust form
We ship back to you

Enjoy your wedding gown inside a beautiful Keepsake™ Box!

When will I receive my gown once I send it?

Our turn around time is the fastest as we do the whole preservation process in house. Once we receive it we go straight to work on it. No more that 5 business days to have your dress shipped back to you. You will receive a shipping tracking number and an email/text when we ship it back to you.

Can I purchase only the Preservation Box?

Sure. Just send us an email to QualityGownPreservation.com and you can order it directly through our email.

Do you have other types of boxes?

Yes. I fact we do. As to not clutter so much information on our website we put some of the most solicited boxes on the site but we also have a wide variety of boxes for all types of clothing preservation like for example Christening Boxes. Subject to availability*

What size are the wedding gown boxes?